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JOURNAL ARTICLE

The Role of Digitalization in Enhancing Managerial Decision-Making Among MSMEs

Nurul Kamilia1, P. Erianto Hasibuan1, Irnin Miladdyan Airyq1, Ahmad Zaenuri1

1 Department of Management, Faculty of Economics and Business, Universitas Negeri Semarang, Semarang, 50229, Indonesia

International Journal of Scientific Research and Management (IJSRM), Vol. 14(07), pp. 10915-10922 · 2026-07-08 · DOI: 10.18535/ijsrm/v14i07.em04

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Abstract

Technology plays an important role in management decision-making in MSMEs by providing more accurate data, faster analysis, and the development of more effective business strategies. With the help of technology, decision-making becomes faster and more efficient. Despite the many benefits, MSMEs face several challenges in the digitalization process. Some of the main obstacles include limited access to technology, minimal digital literacy, and financial constraints. These conditions will certainly reduce the effectiveness of technology in decision-making and may even degrade the quality of the decisions produced. Therefore, a study is needed to determine the extent to which the effectiveness of technology use affects the quality of managerial decisions made by MSMEs. The study examines the role of digitalization integration in the quality of decision-making by MSMEs. Through a systematic literature review on MSMEs, a comprehensive and useful study will be produced for sustainable development

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Nurul Kamilia, P. Erianto Hasibuan, Irnin Miladdyan Airyq, Ahmad Zaenuri (2026). The Role of Digitalization in Enhancing Managerial Decision-Making Among MSMEs. International Journal of Scientific Research and Management (IJSRM), 14(07), 10915-10922. https://doi.org/10.18535/ijsrm/v14i07.em04
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