JOURNAL ARTICLE
Optimizing User Interface and User Experience of E-Zakat Systems Using User-Centered Design
Fata Nidaul Khasanah1, Dhian Tyas Untari2, Fauzan Natsir3, David Nurmanto4
1 Faculty of Computer Science, Bhayangkara Jakarta Raya University, Indonesia.2 Faculty Economy and Business, Bhayangkara Jakarta Raya University, Indonesia.3 Faculty of Engineering and Computer Science, Indraprasta PGRI University, Indonesia4 Faculty Economy and Business, Pelita Bangsa University, Indonesia.
International Journal of Engineering and Computer Science, Vol. 15(06), pp. 28633-28641 · 2026-06-30 · DOI: 10.18535/ijecs/v15i06.5526
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Abstract
The rapid advancement of technology in the 21st century has influenced mosque management, particularly in optimizing zakat and alms administration. In the Society 5.0 era, mosque management is expected to innovate through digital solutions that ensure efficiency, transparency, and accountability while remaining aligned with Islamic values. However, challenges such as low digital literacy, inadequate infrastructure, and concerns regarding security and transparency often hinder public participation in digital zakat services. This study aims to design a user-friendly interface for a digital zakat application that can be accessed by diverse user groups, including those less familiar with digital technologies. The research employs the User-Centered Design (UCD) approach, following ISO 9241-210:2019, through iterative stages: understanding the context of use, specifying user requirements, developing user flows and low-fidelity wireframes, and creating high-fidelity prototypes using Figma. To evaluate the effectiveness of the design, usability testing was conducted using the System Usability Scale (SUS) method. The evaluation results show that the E-Zakat application achieved the category of Good Usability (Grade B), with a score of 76 from muzakki users and 79 from administrators. These findings indicate that the proposed interface effectively addresses user needs and enhances usability.
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Fata Nidaul Khasanah, Dhian Tyas Untari, Fauzan Natsir, David Nurmanto (2026). Optimizing User Interface and User Experience of E-Zakat Systems Using User-Centered Design. International Journal of Engineering and Computer Science, 15(06), 28633-28641. https://doi.org/10.18535/ijecs/v15i06.5526Download .ris (Zotero / Mendeley / EndNote)
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